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Are you currently on the system with issues? May i connect with you remotely to troubleshoot it directly? Thanks
Do you mean that you're now asking a new question related to iOS?
This question is in the computer category. For iOS you need to submit a new question..
You can ask the new question here, if issue is on a computer; then i can take a look at it remotely from here.http://www.justanswer.com/
Okay. Let me opt out and open question to other experts.
Hello ***** *****,
I am the person that will be helping you today.
Just to be clear, may I ask for you to briefly explain what your current problem is? I am not understanding if the problem is related to your computer or to your iPhone/iPad device.
I will be standing by.