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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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Aughhhhh!!!!! I cannot edit the pdf files on my Adobe

Customer Question

aughhhhh!!!!! I cannot edit the pdf files on my Adobe acrobat at home the way I can at work. So I paid for and downloaded Adobe acrobat PRO dc. Now it is telling me that I need to contact my system administrator to use it. Really? ***** *****
Submitted: 1 year ago.
Category: Software
Expert:  Kamil Anwar replied 1 year ago.

Are you currently on the system with issues? May i connect with you remotely to troubleshoot it directly? Thanks

Customer: replied 1 year ago.
Ok - I have the document up finally. It was my PC. Now my question ios - how do I view thumbnails?
Expert:  Kamil Anwar replied 1 year ago.

Do you mean that you're now asking a new question related to iOS?

Customer: replied 1 year ago.
I need to extract and reinsert pages. All I am getting are pop ups asking for more money!
Expert:  Kamil Anwar replied 1 year ago.

This question is in the computer category. For iOS you need to submit a new question..

Customer: replied 1 year ago.
How? This is very frustrating !
Expert:  Kamil Anwar replied 1 year ago.

You can ask the new question here, if issue is on a computer; then i can take a look at it remotely from here.

Customer: replied 1 year ago.
Thanks but my computer appears to be frozen. Perhaps I need to do something else for a li living!
Expert:  Kamil Anwar replied 1 year ago.

Okay. Let me opt out and open question to other experts.

Expert:  Jason Jones replied 1 year ago.

Hello ***** *****,

I am the person that will be helping you today.

Just to be clear, may I ask for you to briefly explain what your current problem is? I am not understanding if the problem is related to your computer or to your iPhone/iPad device.

I will be standing by.

Thank you,

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