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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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Internet explorer...internet has stopped working..problem

Customer Question

internet explorer...internet has stopped working..problem signature..appcrash...unexplored.exe.....
a problem with this webpage caused internet explorer to close and. Respond the tab
Submitted: 1 year ago.
Category: Software
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist. Try resetting Internet Explorer. To do this close Internet Explorer first. Then open Control Panel>>Internet Options. Under Browsing History click Delete then Delete again.

Once that has finished click the Advanced tab in the upper right corner.

Click Reset. Put a checkmark in Delete Personal Settings and click Reset again.

Expert:  Byron replied 1 year ago.

Is the browser operating normally now?

Expert:  Byron replied 1 year ago.

Your internet company may not help you with this problem but I will. Please let me know what is happening>