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Richard, Software Specialist
Category: Software
Satisfied Customers: 36526
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I have windows 8.1 and want to upgrade to windows 10. I 't

Resolved Question:

I have windows 8.1 and want to upgrade to windows 10. I don't know how to back my personal files to get ready for the upgrade. can you help me on this?
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there and welcome

The best method is to use a USB Drive or memory stick, you can then copy your personal files to it so there is a copy of them off the computer.

this film will show you how to do this.

Once done, you can then do the upgrade and if anything goes wrong, you have a copy of your files safely stored on your USB drive or memory stick.

If you would like any additional information or assistance, please do not hesitate to let me know.

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Thank you