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Richard, Software Specialist
Category: Software
Satisfied Customers: 36777
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I cannot get windows update to work on my brothers

Customer Question

i cannot get windows update to work on my brothers computer.the last answer you gave didn't execute properly, because i thought ,as i was on my computer, that the answer would apply to my computer - i assume i have to be logged on to his computer for the answer to work.since the problem is with his computer, i have to do the answer on his computer? Also i think answers need to be sent to his email address? :***@******.***
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there and welcome

You do need to be on the problem computer. Are you on it now?

Customer: replied 1 year ago.
i cannot get on to the computer at the moment because my brother is on it. also , i 've paid twice - i just had to sign up again, this second account needs cancelling, and i will stop it at the bank. Hopefully you can help me out tomorrow, when i will
log on to the problem computer. Thanks for now!
Expert:  Richard replied 1 year ago.

ok no problem, let me know when your ready please