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caraleneK, Software Engineer
Category: Software
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I have been trying to down load Norton into my computer, I

Customer Question

I have been trying to down load Norton into my computer, I have gotten confused, I have put in my email and password ***** times, even trying to reset password. Someone has already got my money from the bank. I still can't get Norton to down load. What do I do?
Submitted: 1 year ago.
Category: Software
Expert:  caraleneK replied 1 year ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. Do you have a Norton account ? If you have a account please see if this steps work for you.

Open your browser and go to:

Click Sign In.

In the page that appears, click Forgot your password

In the Forgot your Password ***** provide your email address

Click Continue.

Norton sends you an email with reset password ***** to your email address

Open the email and click the Reset Password *****

In the Reset Password ***** that appears, type a new password ***** your Norton account

Click Reset Password

Click Continue to access your Norton account

Or I can log on to your machine and help you waiting your feedback

Expert:  caraleneK replied 1 year ago.

Please, Rate if you are SATISFIED with my help, as this is the only way the site will give me credit for my time. If you still need help, ASK FOR MORE HELP by replying to me.

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