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Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 2279
Experience:  Systems Administrator
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Right click menu keep popping up

Customer Question

right click menu keep popping up
Submitted: 1 year ago.
Category: Software
Expert:  Jason Jones replied 1 year ago.


I am the person that will be helping you today.

Does the right click menu come up by itself or only when you click the left mouse button?

I will be standing by.

Thank you,

Customer: replied 1 year ago.
I come up by it self
Expert:  Jason Jones replied 1 year ago.

Thank you for the update.

May I start a remote screen sharing session with you so that I can better help you resolve this problem?

When the remote begins, a chat window will appear that we can use to communicate with each other.

Customer: replied 1 year ago.
Expert:  Jason Jones replied 1 year ago.

After you click the "Accept this offer" button for the remote service, the remote link will be posted here.

Customer: replied 1 year ago.
are you going to remote in?
Expert:  Jason Jones replied 1 year ago.

Follow the instructions below to begin the remote helping screen.

Remote page:

After clicking the link above, enter the following two digit number: 49 and click the circle button to start the remote application.

Customer: replied 1 year ago.
$35+ $35?
Expert:  Jason Jones replied 1 year ago.

Your last message was "$35+ $35?" with no words. I don't understand. I assume you are asking if the remote will be an extra cost. The answer to that question, is no.

Expert:  Jason Jones replied 1 year ago.

I asked you to unplug the wireless mouse adapter and I lost connection. I will assume that you unplugged something else. Please, post a message here when you fix that and are back online. Thank you.

Expert:  Jason Jones replied 1 year ago.

I have run out of ideas.

For this reason, I am opting out of the question and allowing another expert the chance to help.

The next expert will see all that is on this page, so there will be no need to repeat anything.

When another expert picks this up, you will be notified by email.

Thank you for your patience.

- Jason

Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?