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Richard, Software Specialist
Category: Software
Satisfied Customers: 36831
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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My Yoga 3 is having the same problems that others have had

Customer Question

HI: My Yoga 3 is having the same problems that others have had with bubbles appearing on the screen and random screens popping up; my computer becomes possessed. It had an episode yesterday and now i don't have a mouse or any way to utilize my computer, it won't even start in safe mode.
What do I do? Please help. I live a long way from a computer store and now I can't have them remote access. It seems like I need to return it as I haven't seen a solution and I count on my computer for my business.
Thanks, Wendy
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there Wendy and welcome

What now happens when you start the computer? What do you now see?

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