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Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 2253
Experience:  Systems Administrator
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I just downloaded and installed windows 10 and have the

Customer Question

I just downloaded and installed windows 10 and have the following problems.......
1. I cannot turn my computer off w/out turning off power. Is the process different from windows 8?
2. My computer no longer recognizes my 2nd monitor and I am unable to fix.
Can you gus fix my problems?
Submitted: 1 year ago.
Category: Software
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

The shutdown process is similar to Windows 7, now that the traditional start menu is back.
To get the 2nd monitor recognized I'd like to start a remote session if that's ok with you.

Expert:  Cody replied 1 year ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.