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Please what is the version of your norton software?
1-Please go to https://norton.com/setup. and log in to your Norton account.
2-click on your norton software then click Agree & Download.
3-Once your download is complete, please Install norton
Here is a link for all norton products : http://us.norton.com/downloads You can download the free trial and use your activation code to activate the product
you can also contact norton by clicking this link : https://support.norton.com/sp/en/us/home/current/contact-chat
Additional Information : https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN_EndUserProfile_en_us
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