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Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.
If you were billed twice you should be able to get a refund for the second bill. You will need to do this through norton themselves, this is not something I can do for you but I will show you how.
If you wish to do this over the phone go to the following link and enter the information asked and click get local number, this will give you the correct number to call:
Once you get them on the phone tell them what happened and I am sure they will refund your money if you were over billed.
Please do me a favor and take a moment to rate my service by clicking the stars above, 3 or more is very appreciated, we can still chat after rating if you need more help.