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Mr.Med, software engineer
Category: Software
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I have a Adobe account and have used it to contract monthly

Customer Question

I have a Adobe account and have used it to contract monthly for photoshop CC as well as Lightroom and Bridge. Downloading windows 10 crashed my entire system requiring the loss of programs and installing a replacement operating system. Photoshop, etc were lost as well as flash and Reader. How do I get back on Photoshop CC and Lightroom, Bridge and continue to pay monthly rate???
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today

I'm sorry about the issue, to redownload your adobe products please go to and sign in with your Adobe ID and password.

Choose Plans & Products > View all > Products > View your products.

If your product is not listed in your account, please send me the version of all your products so i can send you links to redownload them again.

You can also contact adobe at :

Or by phone number : +1(###) ###-####/p>

Hope this help,

Thank you

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