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Cpolarek, Computer Support Specialist
Category: Software
Satisfied Customers: 143
Experience:  10 YR IT Manager
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My computer is three or four years old and works fine except

Customer Question

my computer is three or four years old and works fine except it does not seem to update windows 7....I have an offer to upgrade to windows 10 but have heard that you lose stuff including programs. true or not? do you offer service to do upgrade without losing anything?
Submitted: 2 years ago.
Category: Software
Expert:  Cpolarek replied 2 years ago.

Yes, the setup moving to windows 10 can cause your programs to no longer work. It also can cause different items like camera/printers to no longer work correctly. In all honesty if you are wanting to upgrade to windows 10, your best bet is to go to the closest Microsoft store and they will do the upgrade for free for you.