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Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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How come when I restart my computer it starts fine but when

Customer Question

How come when I restart my computer it starts fine but when I shut it down it say please wait installing updates. According to windows update I don't have any updates.
Submitted: 2 years ago.
Category: Software
Expert:  Bryan replied 2 years ago.

Hi, and thank you for asking your question.

It looks like a "ghost" update is causing this issue to happen when shutting down your system.

May I set up a quick remote session, which will allow me to connect directly to your screen and check the issue here?

Please reply back to me below. Thank you.