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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 6699
Experience:  Computer Software Support specialist for more that 10 years
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I have 2 email addresses, After signing in I keep getting

Customer Question

I have 2 email addresses, After signing in I keep getting the following
Bar at top shows McAfee - Yikes! your password ***** very strong SECURITY ALERT
Pop up - Hackers could guess your password, you should create a new complex password ***** this site asap
Learn how - accept the risk
Is this legitimate. I probably changed passwords 5 or 6 times using symbols, upper and lower case letters, numbers - and am still getting this message
What should I do
Submitted: 1 year ago.
Category: Software
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using Windows XP, Vista, 7, 8 or 10?

Also, what web browser are you using: Internet Explorer? Chrome? Firefox? Safari? or others?

Please let me know so that I can help you further.

Best regards,

Customer: replied 1 year ago.
Please CANCEL IMMEDIATELY Order #15551299-920, Account 88783795,***@******.***.
I was having password ***** and double clicked on my McAfee icon to get an answer. When I clicked on help - the McAfee website AUTOMATICALLY redirected me to Just - I thought this site was connected to McAfee and proceeded. I became suspicious and called McAfee to notify them what happened - they told me they had nothing to do with Just Answer and resolved my problem. I'm not paying the amount charged to me I'm notifying my credit card company of this transaction. Please respond immediately.