How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask dresteve2000 Your Own Question
dresteve2000
dresteve2000, Computer Engineer
Category: Software
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
71208907
Type Your Software Question Here...
dresteve2000 is online now
A new question is answered every 9 seconds

Please advise of experience with a spam product called

Customer Question

Please advise of experience with a spam product called SpamTitan for both a Wintel and a Macbook Pro using MS Outlook 2010.
Looking for a great spam tool for Macbook.
Jerry
Submitted: 2 years ago.
Category: Software
Expert:  dresteve2000 replied 2 years ago.

Hi, I am A. Stevens here to help with your question! When you refer to "Wintel" are you talking about a Windows PC? Just want to clarify

Expert:  dresteve2000 replied 2 years ago.

On the Macbook are certain it's MS Outlook 2010? I believe the Mac version is 2011?

Customer: replied 2 years ago.

Correct Mac version 2011

Jerry

Expert:  dresteve2000 replied 2 years ago.

Jerry - So SpamTitan is a great product but actually doesn't integrate directly with Outlook, who do you use for your mail provider?

Customer: replied 2 years ago.

It is hosted on a server at Verio.

I am not sure of the email app. We rent space on a shared email server. We do not control or have admin to the email server app. We use Outlook POP3 for email.

Jerry

Expert:  dresteve2000 replied 2 years ago.

Jerry - so Spam Titan would have to be configured on the server end, so I don't think this would be a solution for you. I think you are looking for something to install on the local computers themselves right?

Customer: replied 2 years ago.

Yes. Local. A Macbook and 20 Wintel PC's

Jerry

Expert:  dresteve2000 replied 2 years ago.

Jerry - you did mention that configuring something on the server end is not a possibility right? I think that would be your best option if it was possible...

Customer: replied 2 years ago.

Can't config on server. Mail server is a hosted shared server.

Jerry

Expert:  dresteve2000 replied 2 years ago.

I understand, do you already have some anti-virus software installed on your machines now?

Customer: replied 2 years ago.

NAV and Malwarebytes.

Jerry

Expert:  dresteve2000 replied 2 years ago.

Are you seeing a fluctuation in spam at this time in your mailboxes on these computers?

Expert:  dresteve2000 replied 2 years ago.

Jerry - could we arrange for a phone call so that we can discuss this