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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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Trying to upgrade to win from 8.1 keep getting different

Customer Question

trying to upgrade to win from 8.1 keep getting different error code, this is the latest oxc19+100101-ox4oo17?
Submitted: 2 years ago.
Category: Software
Expert:  dresteve2000 replied 2 years ago.

Hi, I am A. Stevens here to help with your question! When you mean upgrade, you are referring to upgrading to Windows 10 correct? Just want to confirm this

Customer: replied 2 years ago.
Expert:  dresteve2000 replied 2 years ago.

Have you installed all updates for Windows 7 before installing Windows 10?

Customer: replied 2 years ago.
Cancel the help, I don't think you are qualified. Please do not charge my credit card.