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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I got hacked. How do I check and remove as needed. Do I need

Customer Question

I got hacked. How do I check for malware and remove as needed.
Do I need a scan to clean memory
Submitted: 2 years ago.
Category: Software
Expert:  Dustin replied 2 years ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Before I suggest anything, Id like you to explain what happened when you were hacked. What did you see.

What symptoms did you notice? Was it just an email account that was hacked, or did you see strange screens or viruses running on your mac, or in your Safari browser?

Thank you in advance for this additional, detailed information.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.