How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I downloaded Adobe Flash Player 18NPAPI to be used on

Customer Question

I downloaded Adobe Flash Player 18NPAPI to be used on Mozilla Firefox for printing greeting cards on Blue Mountain. However, the flash player won't work on Blue Mountain. Please help me. Thanks.
Submitted: 2 years ago.
Category: Software
Expert:  Jess M. replied 2 years ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. I am familiar with Blue Mountains too. Can you please tell me which version of Windows are you using: XP, Vista, 7, 8 or 10?

Also, are you getting any error message when printing fails?
Please let me know so that I can help you further.

Best regards,