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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I powered up my dell xps this morning it was working but

Customer Question

hi i powered up my dell xps this morning it was working but quite slowly then it went to screen saver mode when I tried to type in the password ***** just kept the spinning thing going since then when I try to power it up the key board lights come on for a couple of mins and now they dont even come on
Submitted: 2 years ago.
Category: Software
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
can you tell me please which version of windows you are running on the Dell?
Thank you