How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask flopcat98 Your Own Question
flopcat98, Consultant
Category: Software
Satisfied Customers: 9077
Experience:  Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
Type Your Software Question Here...
flopcat98 is online now
A new question is answered every 9 seconds

I was asked to update/change my password this week-end and

Customer Question

I was asked to update/change my password ***** week-end and now it is treating me like a non-member with ads and pop-ups!!! Please help me!
Thanks so much,
Submitted: 2 years ago.
Category: Software
Expert:  flopcat98 replied 2 years ago.

what website are you talking about ?

Customer: replied 2 years ago.
Expert:  flopcat98 replied 2 years ago.

try just logging out and logging back in again. make sure that it is on the correct account.

otherwise you would have to speak to pogo

they used to have very good phone support but they may have discontinued it

try this phone number

Phone:(###) ###-####/strong>

otherwise you have to go through there email support form on this page

you might also want to check whether your subscription is up to date. if your credit card expird and they couldnt charge it again they may have taken you off paid status until you enter another credit card.

Customer: replied 2 years ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  flopcat98 replied 2 years ago.

i put up an offer to do the phone call. if you accept it i can get you my phone number

if you are working on a computer i can also log in remotely to work on it with you while we talk