How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 616
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

ID # 851665431 We thought we had eliminated adware virus.

Customer Question

ID ####-##-####
We thought we had eliminated adware virus. Still here
Submitted: 2 years ago.
Category: Software
Expert:  Mr.Med replied 2 years ago.

Hello and welcome to justanswer My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please What has happened to make you think that the adware still there,
Are you receiving any type of error message?

Thank you