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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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Can someone take control of my Toshiba Satellite laptop and

Customer Question

Can someone take control of my Toshiba Satellite laptop and help me with a virus and a worm. This worm and virus is keeping me from scanning to my computer from the printer. Computer is running very slow also. Help please.
Submitted: 2 years ago.
Category: Software
Expert:  Mr.Med replied 2 years ago.
Hello and welcome to justanswer, my name is ***** ***** i will be assisting you today I'm sorry about the issue, what is your operating system please? windows or mac Thank you
Customer: replied 2 years ago.

windows

Customer: replied 2 years ago.

No thanks. I have not had to pay extra before. I will contact the person that did this before and charged me no extra beyond my subscription fee.

Expert:  Mr.Med replied 2 years ago.
No problem, I can help you without extra charge, please downlaod teamvewer from : www.teamviewer.com

once you downlaod it, please install and run it, it will give you an ID & Password ***** tell me the id and the passwrord so i can connect to your computer and fix the issue

Thank you

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