Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

While reconfiguring my computer was turned off how do I get…

Customer Question
While reconfiguring my computer was...
While reconfiguring my computer was turned off how do I get my files and computer back up
Submitted: 3 years ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 5 minutes by:
7/1/2015
Software technician: Michelle, Computer Support Specialist replied 3 years ago
Michelle
Michelle, Computer Support Specialist
Category: Software
Satisfied Customers: 6,072
Experience: B.Sc. Computer Science with Honors
Verified
Hi, My name is ***** ***** i will be assisting you
please let me know the operating system installed on your computer
Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I don't use Windows, I use Firefox and bing. Windows 10 came
Hi, I don't use Windows, I use Firefox and bing. Windows 10 came up on my computer and now I cant get into it. please take windows off my machine NOW … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Am unable to log on to my laptop - PIN and password no
Am unable to log on to my laptop - PIN and password ***** longer work. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Microsoft (Wimdows Update)has drastically altered my
Microsoft (Wimdows Update)has drastically altered my computer by apparently resetting my system without prior notice or warning to me whatsoever and in the process I have lost virtually all of stored … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
290 satisfied customers
I have a high power Windows computer running system 10. It
I have a high power Windows computer running system 10. It is less than a year old.Just now I was in the process of transferring a 2gig folder of 52 files from the computer to a USB stick.At the same … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a netgear router. Suddenly it has stopped working.
I have a netgear router. Suddenly it has stopped working. The second light from the left has turned orange. Tech support tells me they will reconfigure the software for $140. When I bought it I never … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Time Machine states Unable to complete backup. An error
Time Machine states Unable to complete backup. An error occurred while creating the backup folder.… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
I have a 6 year old computer. We essentially use it as a
I have a 6 year old computer. We essentially use it as a server. We all have laptops so it is rarely used - when it is, it does not do any heavy lifting. bills are paid on it, the occasional word doc … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I HAD A PROGRAM THAT I WAS USING. I HAD INSTALLED IT WHENI
I HAD A PROGRAM THAT I WAS USING. I HAD INSTALLED IT WHENI HAD 8.1. THEN I WENT WITH 10. earlier THIS WEEK I WAS TAKING AN ONLINE TEST AND TOOK BREAK. WHEN I CAME BACK, MICROSOFT HAD MY COMPUTER OUT O… read more
Chris Baxter
Chris Baxter
28 satisfied customers
i have win 7, when it loads updates it hangs up on about 176
i have win 7, when it loads updates it hangs up on about 176 of 187. i have let it run overnight several times. ONLY WAY TO GET OUT IS TO UNPLUG POWER. I HAVE TRIED EVERYTHING I KNOW,, IT DOES THIS EV… read more
Michael Norman
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
I was going to get Carbonite online as a backup. Any disadvantage
I was going to get Carbonite online as a backup. Any disadvantage to this? eg computer running slower?… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
How do I change the user name on Skype on my Sony Bravia KDL-55ex720
How do I change the user name on Skype on my Sony Bravia KDL-55ex720 model? TV here in Australia and has my wifes user name, wife is in UK and is also the user name on her ipad there. Have been throug… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My laptop is really slow and hanging up on downloads. I need
My laptop is really slow and hanging up on downloads. I need to know how to basically gut the thing and start over without losing the stuff I have on the hard drive ie: desktop, documents, pictures, e… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My user info is lost in Windows 8. The desktop has a new
My user info is lost in Windows 8. The desktop has a new background image and only a few icons are presented. I do not reach my mail info. What has happened?… read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
543 satisfied customers
To Viet. I downloaded the file, opened it, did not seem to
To Viet. I downloaded the file, opened it, did not seem to get anything corresponding to merge with something, but restarted all the same but to no good.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My Windows XP will not boot up any longer, and reports that
My Windows XP will not boot up any longer, and reports that the filesystem 32\hal.dll is either missing or corrupted. It told me to get a copy of it and install it into the computer. How can I get tha… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Can you help Restore? Have automated backup weekly on External
Can you help Restore? Have automated backup weekly on External Phantom H: drive. Dragon Naturally Speaking crashed while Updating from DNS12 to XXXXX 1. Need to restore from External Phantom H: drive.… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
Seem to have contracted a virus. Got a message that I had
Seem to have contracted a virus. Got a message that I had a "blue screen" error that was a serious problem. Now only get a red screen with none of my programs or files available. Scanned using Webroot… read more
Jeremy
Jeremy
1,344 satisfied customers
When I turn on my computer I get the following message "You
When I turn on my computer I get the following message "You are over quota, please reconfigure to use less space: options at this point is click ok and the message disppears. I don't have any idea of … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x