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Richard Hall
Richard Hall,
Category: Software
Satisfied Customers: 249
Experience:  Chief Information Officer at Spectrum Contracting Serv.
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I cannot open an inDesign cs file that was sent to me. I have

Customer Question

I cannot open an inDesign cs file that was sent to me. I have inDesign cs5. I have exchanged with this person many times. Today it is telling me I need plug-ins. What do I do?
Submitted: 2 years ago.
Category: Software
Customer: replied 2 years ago.
Both files are cs5
Customer: replied 2 years ago.
Am I still connected? Shall I continue to keep this page open? I am getting no response. -
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 years ago.
I am assuming that you need a phone number to call me. (###) ###-#### ***** don't care whether I get a phone call or a written response - but I would like some type of response. I can't really even tell if we are connected.
Expert:  Richard Hall replied 2 years ago.
Hello, my name is***** should be able to assist you. I can give you a call.I will call you shortly.Thanks,Richard
Expert:  Richard Hall replied 2 years ago.
Per our conversation via telephone and remote session we were able to correct the file and were able to open it.
If you need any further assistance.

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