Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Problem;my Toshiba icon start page comes up the Firefox icon…

Customer Question
problem;my Toshiba icon start page...
problem;my Toshiba icon start page comes up the Firefox icon is there i click it and nothing happens and i am connected to the internet
Submitted: 3 years ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 1 minute by:
6/11/2015
Software technician: Viet - Computer Tech, Computer Support Specialist replied 3 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 41,261
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Does it have windows xp, vista, or 7, or 8?
Is Internet Explorer (the big 'e' program icon) still working?
When you are available, please reply back at the box below to continue. Thank you,
Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
When I open a new windows in firefox, get this URL: that
When I open a new windows in firefox, get this URL: http://search.hemailloginnow.com/?uid=9e3a7700-2ce4-411a-97be-b36492dce886&uc=20171026&ap=appfocus1&source=d-ccc2-bb8&page=newtab&implementation_id=… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Oh I hope you can help! I updated my windows 10 this a.m.,
Oh I hope you can help! I updated my windows 10 this a.m., and am now having issues in My Documents where I can see the images, but not the identifying text? Also, I have an old Microsoft Home Publish… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
When I move my cursor up in web browsers (I believe both
When I move my cursor up in web browsers (I believe both Chrome and Firefox), I have started getting pop-up ads trying to get me to sign up for newsletters or otherwise re-engage with the website.Plea… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
205 satisfied customers
I am having trouble getting adobe to download for ie11 and
Hi, I am having trouble getting adobe to download for ie11 and also google chrome. I have had to move onto opera and now it will not allow me to load the website and I think it is because of adobe fla… read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
Same topic. I got through with my Mac password, but got
Same topic. I got through with my Mac password, but got stuck on a screen that says"Please click to close application, then click Retry". Nothing to click, nothing happens.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I am on a Dell laptop; Windows 7 Home Premium; Microsoft
I am on a Dell laptop; Windows 7 Home Premium; Microsoft Office 2013 and Mozilla Firefox browser. My home page is "My Yahoo." When I try to open up my home page I now get this reading: "The page is no… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
41,261 satisfied customers
Firefox 43 does not accept Dragon Naturally Speaking, even
Firefox 43 does not accept Dragon Naturally Speaking, even though the plug-in is set to "Always Activate." Is it possible to make that plug-in work?… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I recently inadvertently downloaded software for a videograbber.
I recently inadvertently downloaded software for a videograbber. I uninstalled it but it loads itself when I try to use internet explorer to access the internet. Can you tell me how to get rid of it w… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
41,261 satisfied customers
My Windows 7 seems to be messed up and IE 11 seem to be broken
My Windows 7 seems to be messed up and IE 11 seem to be broken in that IE won't connect to secure sites (https) in some cases and will connect in other cases but those that do connect say I should ena… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I am running Windows 7 and have a Toshiba Laptop. All of a
I am running Windows 7 and have a Toshiba Laptop. All of a sudden when I go to a site and then click on something I want to read, a box comes up and basically says cant get file as Cprogram for data W… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
We have windows 8 and we are unable to get into our on-line
We have windows 8 and we are unable to get into our on-line banking. We are supposed to hear a "selected" sound before we enter our password. We are not hearing a sound and we get a popup screen that … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
fire fox is slow and get into all the websites I did before.
fire fox is slow and get into all the websites I did before. THe only CHANGE i made was to make google my home page and everything got screwed up… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
I have a Microsoft Windows window that pops up and says: "Manages
I have a Microsoft Windows window that pops up and says: "Manages scheduled tasks stopped working and was closed" What does this mean and what do I have to do to fix it?… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I AM HAVE ISSUES WHEN WATCHING VIDEOS ON YOUTUBE, AFTER A FEW
I AM HAVE ISSUES WHEN WATCHING VIDEOS ON YOUTUBE, AFTER A FEW CLIPS THE SCREEN GOES BLACK AND THEN MY COMPUTER LOCKS UP AND I HAVE TO RESTART???… read more
James K.
James K.
Managing Director
283 satisfied customers
I have a problem with the Zillow Web site. When I enter the
I have a problem with the Zillow Web site. When I enter the site using Firefox 19.0.2 and try to login, nothing happens. I click the Sign In choice and the site just sits there. I'm using Windows 7 on… read more
Cris
Cris
62 satisfied customers
I am working with Google Docs - I am archiving newsletters
I am working with Google Docs - I am archiving newsletters and forms for a website. I shared the docs with "anyone with the link", I shortened the link using goo.gl, then threw the shortened link on a… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
I have a problem loading certain websites like Facebook and
I have a problem loading certain websites like Facebook and Ideastap. What will happen is that the home page will load, but I am unable to to click on any links afterwards, or if I am, they take a ver… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
On IE9, if I go into a website and click on a link in the website
On IE9, if I go into a website and click on a link in the website to take me to another page, I get a blank page with a blank tab that shows just a x in the corner. Could someone sort this for me, for… read more
PCDrMiller
PCDrMiller
Bachelor\u0027s Degree
675 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x