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Thanks Miro. When I open the word document that I want to turn into PDF and I follow your instructions I can save in One Drive, Computer or Add a Place. Beneath this I have 'Save as Adoibe PDF'. I can't see any othrer options.I am using Windows 8.1
OK I've tried that three times. It converts the document into Adobe PDF with the same results.
Yes the issue is with the Word document. Documents created in Word 2013 do not distort but the distortion happens with earlier versions . The distortion happens when we open the print function. We have tried saving documents created in earlier versions of Word but it still happens. Any ideas?
You can open a document created with earlier version of Word and click File > Save As > Computer and select another file type, just like you did for PDF, but this time select "Word Document" or "Word Template" or something else.After that, exit Word and open the newly created document. Open the print function and check the results. If everything seems to be fine, then go ahead and convert that document to PDF.However, if that didn't work, you will need to create a template using new Word version. First try to copy the whole template from the existing Word document - open it and select everything, copy it and paste into a new Word document. Hopefully, it will now work.If not, try to copy only a part of the template from the old Word document (for example 2/3 of the template), and paste it into a new Word document, and finish the rest of the template there, if possible. Hopefully, it will work like that.