Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Software Questions
I purchased a new iMac and migrated my files from the old
I purchased a new iMac and migrated my files from the old iMac via mu backup disk. Lightroom can't find the photos, and I have no idea where they are stored on the iMac. LR wants to import the photos.… read more
David L
David L
Bachelor's Degree
5,339 satisfied customers
I accidentally imported my RAW photos from my camera to
Hello! I accidentally imported my RAW photos from my camera to Windows Photo Gallery. Now I need to import those to LR, so I can edit them. Is this possible? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
933 satisfied customers
I have Lightroom 6. If I upgrade to Lightroom CC can I move
I have Lightroom 6. If I upgrade to Lightroom CC can I move the 6 catalogue to the cloud version? … read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
1. No internet connection with either 2. Fails to open NEF
1. No internet connection with either 2. Fails to open NEF files from more recent cameras 3. Downloaded trial version of new Lightroom and ran for a while but still did not see newer NEF files. 4. Clo… read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
825 satisfied customers
Im new. Ive been able to join two videos into one in LR.
Im new. Ive been able to join two videos into one in LR. Then got them into PS2017, to add music, by first exporting them into my pics and then opening them in PS. ( there must be a more dirtect way/)… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I was working in LR 5 when my computer shut down. I tried
I was working in LR 5 when my computer shut down. I tried clicking the icon on my desktop to reopen LR but when it opens I get the message "LR encountered an error when reading from its preview cache … read more
Cody
Cody
Computer Science
2,570 satisfied customers
Since I switched from LR 5 to Lightroom CC I often have
Since I switched from LR 5 to Lightroom CC I often have problems reopening LR after closing it. I get the message, the catalog can't be found etc. Happens about half the time. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I think u guys crashed my lightroom in order to get
I think u guys crashed my lightroom in order to get me to pay monthly for something I already had bought. I have the setup programs on my computer for 4.3, 4.4, and 6.0. I do not have the serial numbe… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
I have Lightroom 5. I have imported 290 photos from a trip
I have Lightroom 5. I have imported 290 photos from a trip into Lightroom and I flagged (white) 131 that I wished to work further on. I created a special collection for those photos and added them to … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I just bought LightRoom6 (I have the disk). I have a
I just bought LightRoom6 (I have the disk). I have a question about the flow of my work into and out of LightRoom. ALL of my photo files are on an external HD and that is where I wish to keep them. I … read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
3,176 satisfied customers
I just got a new computer (PC). I had all the data moved
I just got a new computer (PC). I had all the data moved from the old one to the new one. I had to download Lightroom to the new computer. When I open LR all my folders are present although some had d… read more
Martin
Martin
Network Engineering Diploma
1,657 satisfied customers
I edited photos in LR and exported them back into Photos but
I edited photos in LR and exported them back into Photos but they are a smaller size than normal. Can you tell me why?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have the new Canon 5Ds and I'm not able to import the RAW
Hello, I have the new Canon 5Ds and I'm not able to import the RAW images into my Lightoom. It gives me an error message that says the file is not supported. Yes, I can pull into PS but I do the major… read more
Pete
Pete
Engineer
Bachelor's Degree
2,972 satisfied customers
I put 42GB of Lightroom in an external drive so now none of
I put 42GB of Lightroom in an external drive so now none of those photos are in LR! I've lost 14,000 photos! I did this because my start-up disk was almost full. HELP!… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
When trying to export from Lightroom 5, I'm getting
Hello, when trying to export from Lightroom 5, I'm getting a message that says "File appears to be unsupported of damaged" My photo files are on a RAID1 backup disk - and this is a recent occurrence w… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
3,176 satisfied customers
when I go to launch lightroom 5, I get a message box stating
when I go to launch lightroom 5, I get a message box stating the following: The LR catalog named "LR 5 Catalog" cannot be opened because another application already has it opened. I was working in LR … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
nearly all my modifications to Lr files are missing although
nearly all my modifications to Lr files are missing although the original photo is present. What happened?… read more
Tim
Tim
Bachelors in Information Technology
401 satisfied customers
I have many images stored in LR 1. I upgraded to LR 3.6 and
I have many images stored in LR 1. I upgraded to LR 3.6 and cannot find the images I had in LR 1. I see that these image files are on my external hard drive (these images were backed up onto my extern… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

933 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

3,176 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x