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I need to replace 4 windows xp client machine on a windows

Customer Question
server 2003 using active directory...
I need to replace 4 windows xp client machine on a windows server 2003 using active directory. I would like to not have to reinstall the programs and printers. I have the 4 replacement windows 7 pro computers ready to join the domain with their DNS pointing to the server. I can join the server but can not recover the user desktops and data who can help me?
Submitted: 2 years ago.Category: Software
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Answered in 8 hours by:
6/4/2015
Software technician: dresteve2000, Computer Engineer replied 2 years ago
dresteve2000
dresteve2000, Computer Engineer
Category: Software
Satisfied Customers: 1,557
Experience: 10+ years of Desktop, Laptop, and Server troubleshooting and support.
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Hi, I am A. Stevens here to help with your question! Are you trying to recover the user desktops/data through the roaming profiles? You might not have had that set up on the XP machines before.
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Software technician: dresteve2000, Computer Engineer replied 2 years ago
There are other ways to move the data over though, what all are you wanting to move? Like desktop shortcuts, IE settings, My Documents, etc.?
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Customer reply replied 2 years ago

I am simply replacing the working xp work stations with windows 7 workstations and when I log back on with the new computer I want the users desktop to appear. currently with the XP computers I can log on to any of the users and that users desktop appears on whatever computer I use. So I want the new computers to act in the same manner. I hjave installed one and it does connect to the domain. but it has a new fresh desktop when using any of the user names.

Software technician: dresteve2000, Computer Engineer replied 2 years ago
I understand. Have you checked event viewer on the new machine after logging in to see the errors? could be a few different reasons why it is not loading. check the event viewer for "User Profile Service" related events
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Customer reply replied 2 years ago

I am not onsite yet this morning. I was thinking I needed to do some kind of server magic command on the server. it seems like such a simple thing to have the desktop folllow the user names.

do you do any kind of remote access support? if so what would you charge?

Software technician: dresteve2000, Computer Engineer replied 2 years ago
Yes, I can do remote support. It kind of depends we would need to diagnose the issue from the client side first to see where to begin. For something like this I would ballpark around $120 to get it all done. Could be less or could be more just depending what you find on the event logs
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Customer reply replied 2 years ago

cool if I can get one done with you using remote access software like team viewer I can do the rest I have so years experence in PC's and networks but very limited experence in server 2003 =. I do have some experence but not active directory I will be onsite in two hours how can I contact you and will that work for you? I am***@******.***

Software technician: dresteve2000, Computer Engineer replied 2 years ago
you can get me at***@******.***, no problem, I can handle the server side for you. Have extensive experience in 2003, 2008, etc. We can use teamviewer or JA screen connect also
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Customer reply replied 2 years ago

ok I emailed you Thank you!!

Customer reply replied 2 years ago

one last thing are the programs actually installed on the servers user profile or are they installed locally on the machines will I need to reinstall for example office on the new computers or when they log in with the correct user profile is it installed already on the server

Software technician: dresteve2000, Computer Engineer replied 2 years ago
office is going to be installed locally only. most software is going to be local to the client
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Customer reply replied 2 years ago

ok thank you. will you be available in an hour and a half? a little after 9 15 AM my time?

Software technician: dresteve2000, Computer Engineer replied 2 years ago
Sure, not a problem, I'll be here. Just email me or call
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