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Unable to go into my accounts that I had forwarded previously.:cuttean…

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Unable to go into my...
Unable to go into my accounts that I had forwarded previously.:cutteanta1928 and or PWbeltra28
Help
Thanks
Jim C
Submitted: 3 years ago.Category: Software
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Answered in 1 minute by:
6/2/2015
Software technician: Bryan, Computer Support Specialist replied 3 years ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified
Hi, and thank you for asking your question.
Are these your AOL accounts?
May I set up a quick remote session, which will allow me to connect directly to your screen and assist you with this issue?
Keep me posted.
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Customer reply replied 3 years ago
These are my Skype Accounts
Software technician: Bryan, Computer Support Specialist replied 3 years ago
Okay, let's get started with the remote session now, so that I can check the issue directly here. Please open up the following link:
http://www.justanswer.com/remotedesktop/join.aspx?Session=0073aa16-5d5a-447e-b2f0-d4876690c2f4
Click 'I agree', then download the remote tool when prompted. An 'Elsinore Screen Connect' file will be downloaded by your browser (at the very bottom.)
OPEN/RUN the file from your downloads, and I'll be connected.
If you face any issues, just reply back to me below.
Thank you.
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Software technician: Bryan, Computer Support Specialist replied 3 years ago
Hi, if you are having any issues with downloading/running the remote file - no issues, just reply back to me below.
Thank you.
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Software technician: Bryan, Computer Support Specialist replied 3 years ago
Hi, please do not open up duplicate questions for your issue, but reply back to me on this page itself. Were you able to download and run the remote file, as requested?
Keep me posted.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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