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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I'm trying to download and install an adobe photoshop elements

Customer Question

I'm trying to download and install an adobe photoshop elements 13 program but having problems. I have been sent an email that contains a link to click on but, the link is not active and won't work.
Submitted: 2 years ago.
Category: Software
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
May i remotely connect with you to fix this for you directly?
Thanks
Customer: replied 2 years ago.
OK
Expert:  Kamil Anwar replied 2 years ago.
Please click the link below:
https://secure.logmeinrescue.com/R?i=2&Code=117993
OR >>>CLICK ME<<<
A program called 'support-logmeinrescue.exe' will be downloaded.
Click on the downloaded file and click run.
If asked by system to allow the file to run, select "Yes/Allow/OK"
Thanks
Expert:  Kamil Anwar replied 2 years ago.
Hello
You have cancelled the session. Do you want to continue?
Thanks