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What does "an unknown switch is specified in the command line:

Customer Question
-psn_0_221238" mean?...
what does "an unknown switch is specified in the command line: -psn_0_221238" mean?
Submitted: 2 years ago.Category: Software
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Customer reply replied 2 years ago
also, what does "there was an unanticipated problem with the license for this product Specific symptom number 4 mean?
Customer reply replied 2 years ago
I can't get SPSS to work and I have a paper due in 2 hours! Please help
Customer reply replied 2 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from yo. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
I don't know what you are asking for
Answered in 3 minutes by:
6/1/2015
Software technician: Jess M., Computer Support Specialist replied 2 years ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 670
Experience: Computer Software Support specialist for more that 10 years
Verified
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. How did you get this error? Are you writing a computer program and compiling it when you get this error?
Please let me know so that I can help you further.
Best regards,
Jess
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Customer reply replied 2 years ago
I am trying to open a dataset in SPSS- can we continue this conversation by phone?
Software technician: Jess M., Computer Support Specialist replied 2 years ago
Thank you for writing back and I am very sorry about the issue. I do not provide phone support but if you want, I can remotely access your computer so that I can directly see your screen. Can we do that? Are you using Windows or Mac?
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Customer reply replied 2 years ago
Mac and yes
Software technician: Jess M., Computer Support Specialist replied 2 years ago
Oh, ok. Since you are using Mac, we will use team viewer.
Please do these steps:
Please click on this link:
http://www.teamviewer.com/en/download/mac.aspx
In that page, please locate and download the tool listed under Additional Downloads labeled "For the instant customer: TeamViewer QuickSupport"
After downloading, RUN the tool and then give me the 9-digit ID and the password ***** that I can remote in. Also, DO NOT close the small team viewer window so that I can remote in.
Best regards,
Jess
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Customer reply replied 2 years ago
ID 505 984 430 password *****
Software technician: Jess M., Computer Support Specialist replied 2 years ago
Ok, please give me a moment to connect to your Mac.
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Customer reply replied 2 years ago
What are you doing?
Software technician: Jess M., Computer Support Specialist replied 2 years ago
Please give me a moment. I am verifying the error code.
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Software technician: Jess M., Computer Support Specialist replied 2 years ago
You accidentally closed the team viewer window. Please open Team Viewer again, then give me the new password ***** that I can reconnect.
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Software technician: Jess M., Computer Support Specialist replied 2 years ago
How is it going? I am still waiting for new team viewer password ***** that I can reconnect to your Mac and fix the SPSS license error.
Keep me posted.
Jess
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 670
670 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

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