Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I was playing Game of War and today bought a new phone. I tried…

Customer Question
I was playing Game of...
I was playing Game of War and today bought a new phone. I tried to get back on the game with the new phone but it (game ) will not recognize my email or password ***** I started with. It will not even let me reset because I get a prompt that says my email is invalid. I have only one email and have been using it for years
Submitted: 3 years ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 4 hours by:
5/27/2015
Software technician: Michael Hannigan, IT Expert replied 3 years ago
Michael Hannigan
Michael Hannigan, IT Expert
Category: Software
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Field. MCSE, ICCP. Software Integration and Deployment Expert
Verified
Hello. My name is***** can help you with your question. First, go to the same site that you are trying to login to but go with your browser. Then try logging into the game there with your full username and password. Make sure you can and if that's the case then we at least know that the username password ***** way your typing it in his what it's expecting. Then just verify that is what you are using from the new phone and we can go from there. Mike
Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan
Michael Hannigan, IT Expert
Category: Software
Satisfied Customers: 11,888
11,888 Satisfied Customers
Experience: 25+ Years Experience in Field. MCSE, ICCP. Software Integration and Deployment Expert

Michael Hannigan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

802 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I cannot login to Microsoft, it says it does not have my
Hello, I cannot login to Microsoft, it says it does not have my account which is***@******.***. I have a password ***** was working on my laptop but as it will not recognise my password ***** I have b… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
It not my computer. I have a game i've been playing war
It not my computer. I have a game i've been playing war machines and lost my progress. The game was freezing up in challenge mode. So i uninstalled and reinstalled it. Started my game from the beginin… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I cannot find my password. I tried to use it several years
I cannot find my password. I tried to use it several years ago, but it was invalid. i need to recover it so I can get some games restored … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I want to play a computer game of mine, Star Wars:
I want to play a computer game of mine, Star Wars: Rebellion, but can't because this game is just 16 bits and my computer only allows me to play games that are 64 bits. Can you help me?… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
HT-PQ43-C5KF-GPX2 this is my steam support #. No matter how
HT-PQ43-C5KF-GPX2 this is my steam support #. No matter how many times I reset my password ***** sign in does not recognize it. … read more
Chris Baxter
Chris Baxter
28 satisfied customers
I bought the 2 yr premium Malware last year and I lost my
I bought the 2 yr premium Malware last year and I lost my hard drive in my laptop PC. I would like to get it reinstalled if I can. Is there any way to find out if I can get it install with my old McAf… read more
Mike Taylor
Mike Taylor
44 satisfied customers
My wife uses a laptop to play games. She does not do email.
My wife uses a laptop to play games. She does not do email. Plus she is 83 years old. Some of the games she plays are free, most are not. Otherwords, she is paying her way. Today she got this email: o… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I bought a subscription to Avast premier in March 2015 which
i bought a subscription to Avast premier in March 2015 which is good for up to 3 computers. trying to download premier on my second computer I am asked for the activation key to enter. Problem i don"t… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Im tryin to find my secret answer to my password for online
im tryin to find my secret answer to my password ***** online game I set years ago … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
No problems with my computer---my issue is since I've
No problems with my computer---my issue is since I've dropped Direct Tv ---my phone Pandora will not play--it says session expires---soooo I've been sending emails to Pandora for help & they want me t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I had a BF account & not used years or so. Old computer died
I had a BF account & not used for 2 years or so. Old computer died & got new one & used new email addy & new password. I spent $90 p/month ordering games from BF & can't get into my old account to see… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
My passwords manager is lastpass and have been using it
my passwords manager is lastpass and have been using it about 3 years with no problem. a few days ago started getting a message saying something about an insecure login so i decided change my master p… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I was one of the first people to pay yearly Club Pogo.
I was one of the first people to pay for the yearly Club Pogo. However, in these many years every so often...too often Pogo does not recognize my password!!! I am paid up but I have not been able to p… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
I just bought a new android phone. I'm having trouble accessing
I just bought a new android phone. I'm having trouble accessing web sites. I keep getting this message: "This browser is no longer supported. Please use the Google Play Store app to access Google Play… read more
Mr.Med
Mr.Med
1,220 satisfied customers
I know this sounds absolutely nuts, but is there Any Type of
I know this sounds absolutely nuts, but is there Any Type of software that can be run on my machine that can " detect/find PROGRAMS that have somehow been put into my computer that controls/traces / a… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
I have bought 3 cds of world of tanks and before had problems
I have bought 3 cds of world of tanks and before had problems and one of your guys solved the problem I request him again Ibought $400.00 worth of tanks . the server won't let me in i am suppose to be… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
empire total war worked for awhile on my awhile then it just
empire total war worked for awhile on my awhile then it just started crashing when it would load saved games ive treid reinstalling steam and empire but in cant reinstall steam with out getting errors… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
After 2 years, I cant login and play ANY multi or single games
After 2 years, I can't login and play ANY multi or single games on any computer. I have tried logging in to my account with 6 different computers on different networks and get the same message. I don'… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x