Software

Ask Software Development Questions and Get Answers ASAp

Ask a Computer Expert,
Get an Answer ASAP!

Software

Who know well about clonezilla, I'm trying to

Customer Question
For experts who know well...
For experts who know well about clonezilla, I'm trying to restore a cloned image made by clonezilla to another new computer(same model). But this new computer has SAS system but the old one has sata system. is this gonna be a problem restoring?
Submitted: 2 years ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 3 hours by:
5/16/2015
Software technician: syseng, Systems Engineer replied 2 years ago
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 6,737
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
Verified
Hello,
My name is David.
Newer models of the same computer often use different chipsets which may not be compatible with the older models. However, as long as the image you captured has the drivers for the SAS storage controller installed, or that the SAS storage controller is supported by the generic Microsoft drivers (if the image is a Windows operating system), then yes the image should work with the SAS system. Comparing the exact storage controllers supported by the old and new models listed in the computer specifications is the best way to know for sure aside from restoring the image to the new system.
Hope that helps. Please let me know if you need further assistance.
Thanks,
David.
Ask Your Own Software Question
Customer reply replied 2 years ago
I restored the image to the new server, turned it on, tried to load windows, shows blue screen briefly, reboot the computer, and repeats. The old server dell t410-service tag FPBBBM1 and the new server is dell t410-service tag 3TPJ1L1, can you check if they compatible to restore cone using conezilla? the new computer is set up as RAID but not sure if the old one is set up as RAID. Does this matter if one is RAID and the other one is not?
Software technician: syseng, Systems Engineer replied 2 years ago
Hello,
As long as the new computer is setup for hardware RAID then RAID should not be an issue because hardware RAID is invisible to the operating system. However, on the new computer make sure the BIOS is configured to boot from the RAID array and also check the RAID controller BIOS settings in case there is also a boot setting for the controller, then try again to boot the image.
In reviewing the two systems it does not appear that the two storage controllers are compatible. What I would do in your situation is try installing the drivers for the new hardware on the old system then take another image of the system using Clonezilla. Then apply the image to the new system again and test to see if it will boot.
If it still will not boot then attempt to repair the boot sector so that it points to the OS as this may change when moving the image to new storage hardware. You can do this by following the instructions at the URL below:
https://neosmart.net/wiki/recovering-windows-bootloader/
If you do not have the old hardware, and if you have access to VMWare or other Virtual Machine software, then you could run the image as a virtual machine, install the new hardware RAID controller drivers, then capture the image from the virtual machine, apply the image to the new hardware, then boot the new hardware using the old image.
Hope that helps. Please let me know if you need further assistance.
Thanks,
David.
Ask Your Own Software Question
Customer reply replied 2 years ago
Can you please tell me how to make the BIOS is configured to boot from the RAID array and also check the RAID controller BIOS settings in case there is also a boot setting for the controller?Installing the drivers for the new hardware on the old system means, connect HDs to sata cable not sas cable or?
Software technician: syseng, Systems Engineer replied 2 years ago
Hello,
First, determine whether the old system uses the BIOS or UEFI boot mode. To do this press and hold the F2 key immediately on reboot. When the BIOS setup screen appears use the arrow keys to move the cursor to the Boot Settings selection and press Enter. If the old hardware is configured for UEFI boot mode, then go to the new server hardware and follow the same procedure to access the Boot Settings, then change the boot mode to UEFI and then press the F10 key to save the changes, and then use the arrow keys to navigate to the Exit Screen to save settings and exit the BIOS settings screen. The computer will reboot and test whether or not it can now boot using the image from the old server hardware.
If it does not boot after changing to UEFI or if BIOS mode is set in the old hardware so that no UEFI change is required, go back into the BIOS screen and use the arrow keys to navigate to the SATA Settings screen and then enable (turn on) the SATA controller and set each of the SATA ports to Auto. Then save the settings and exit the BIOS screen. Then connect the hard drives to the SATA cables and boot the system. You may need to reconfigure RAID and reimage in order to boot into the OS.
If this does not work please let me know the type of OS you are using (based upon the older server hardware I am assuming Windows Server 2008 R2 however would like to confirm).
Please let me know if that helps or if you need further assistance.
Thanks,
David.
Ask Your Own Software Question
Customer reply replied 2 years ago
The old system uses the BIOS and the new system is also BIOS so I didn't change to UEFI boot mode.You said I may need to reconfigure RAI and reimage in order to boot into the OS but I don't know how so I just connected the HD to SATA cable and enabled the SATA controller and set to auto. Then tried to boot it but still wont boot and shows this massage:
Window failed to start. A recent hardware or software change might be the cause. To fix the problem:1. Insert your windows installation disc and restart your computer.
2. Choose your language settings, and the click next
3. Click repair your computer.The windows server 2008 is installed.Do I need to reconfigure RAID and reimage in order to boot into the OS still? If so, can you please tell me how?
Software technician: syseng, Systems Engineer replied 2 years ago
What I mean by "reconfigure the RAID" is that if the drives are configured as a RAID 1 set, for example, if the RAID controller no longer recognizes the two drives as a RAID 1 set, then you may have to configure RAID 1 after changing to SATA, then reimage, and then try to boot.
So when you changed to SATA, did the drives retain their RAID configuration?
Ask Your Own Software Question
Customer reply replied 2 years ago
I'm sorry but I understand SATA set up but I don't really know much about RAID. However, if you can give me instruction how to configure the RAID, I can follow good.
Software technician: syseng, Systems Engineer replied 2 years ago
Ok, so first reboot the computer and watch the POST messages and let me know if the POST messages for the RAID controller state that the drives have a RAID configuration or if they are listed as independent disks. If you can please get a picture of the POST messages about the disks and post it here so that I can review.
Thanks,
David.
Ask Your Own Software Question
Customer reply replied 2 years ago
Attached the photos of post massages when I boot up the computer
0.jpg0.jpg1.jpg1.jpg3.jpg3.jpg4.jpg4.jpg5.jpg5.jpg
Customer reply replied 2 years ago
attached the photos as you requested. please review and advise.
Software technician: syseng, Systems Engineer replied 2 years ago
Hello,
My apologies for the delay.
It appears that SATA is enabled however the LSI RAID card does not recognize the hard drives. How many drives are plugged into the SATA ports?
Also, during boot up there should be a message prompting you to press a hot-key such as CTRL and R at the same time to configure the LSI card BIOS. If there is then reboot, press the key specified, then follow the instructions at the link below to configure RAID:
http://www.thegeekstuff.com/2009/05/dell-tutorial-create-raid-using-perc-6i-integrated-bios-configuration-utility/
Configure RAID 1 if you have two drives connected and configured RAID 5 if you have three or more drives configured. Please let me know if you have any questions after stepping through the tutorial.
Thanks,
David.
Ask Your Own Software Question
Customer reply replied 2 years ago
on dvd and one hd are connected to SATA port
Customer reply replied 2 years ago
I don't see CTRL and R message to configure the LSI card BIOS when boot up
Customer reply replied 2 years ago
Please advise
Software technician: syseng, Systems Engineer replied 2 years ago
Hello,
My apologies for the delay. Please capture a screenshot/picture of the POST messages regarding the RAID controller. There is usually a hotkey sequence such as CTRL-R (common on Dell) or a function key (such as F9 or F10) specified for configuring the RAID controller.
Then post it here so I can review.
Thanks,
David.
Ask Your Own Software Question
Customer reply replied 2 years ago
Like I said, I don't see CTRL and R message to configure the LSI card BIOS when boot up. Previously I attached all the photos I took when it boots up
Software technician: syseng, Systems Engineer replied 2 years ago
Ok so if it is a RAID controller, there should be software installed for configuration. Is there a message to enable the controller BIOS? (I did not see one in the screenshots).
Ask Your Own Software Question
Customer reply replied 2 years ago
if not shown on the screenshots, then no message. I took all the screenshots when boot up
Customer reply replied 2 years ago
Please advise
Software technician: syseng, Systems Engineer replied 2 years ago
Hello,
My apologies for the delay. I am puzzled - the screenshots show no indication of a hot key sequence that can be used to access and configure the controller, yet that is exactly what is needed to configure RAID on the system.
At this point I think it best to open this question up to other experts that may have additional ideas.
Thanks,
David.
Ask Your Own Software Question
Ask syseng Your Own Question
syseng
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 6,737
6,737 Satisfied Customers
Experience: Microsoft & Cisco Certified, Linux, 20 years experience

syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

658 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

500 satisfied customers

Certified Software expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

497 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Jins M. N.

Jins M. N.

Computer Hardware Engineer

460 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

447 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

160 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Yesterday, when I tried to scan something and attach it to
yesterday, when I tried to scan something and attach it to an e-mail, it wouldn't allow it anymore. the window said something of re-setting settings on outlook.. … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,937 satisfied customers
Does Kaspersky have doenwload to clear up a freezing curser.
does Kaspersky have doenwload to clear up a freezing curser. Norton had one pop when I asked … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
447 satisfied customers
I have just purchased the ability to convert a PDF to a word
Good Morning I have just purchased the ability to convert a PDF to a word document. What is the best way to do this. Are there any documents that can not convert? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
I am not receiving any aol mail on my phone and have not for
I am not receiving any aol mail on my phone and have not for weeks. What is the problem? getting on computer … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
37 satisfied customers
I am getting hit with an update system that won't go away.
I am getting hit with an update system that won't go away. "They" , you're contractor screwed with my computer about six months ago and basically extorted me into a $200. "fix it" process and then ass… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
500 satisfied customers
Can I ask about Adobe Lightroom here? IMac. Not sure. I just
Can I ask about Adobe Lightroom here? JA: What kind of computer do you have? Customer: iMac JA: Have you installed any updates recently? Customer: not sure JA: Anything else you want the Software Expe… read more
Ricky Kresslein
Ricky Kresslein
Bachelor\u0027s Degree
450 satisfied customers
When i up graded from ftm 2014 to 2017 some new people
when i up graded from ftm 2014 to 2017 some new people appeared in my tree. … read more
Kris R
Kris R
IT Manager
Computing
2,257 satisfied customers
At one time I had the ability to ad dimensions on my adobe
at one time I had the ability to ad dimensions on my adobe illustrator documents. Architectural symbols, etc. What happened to them? HELP! … read more
syseng
syseng
Systems Engineer
6,737 satisfied customers
I am trying to recreate Cabinet Cards to give to family
I am trying to recreate Cabinet Cards to give to family members for birthdays, etc. What Adobe software do I use to create/decorate photos for this purpose? … read more
Kris R
Kris R
IT Manager
Computing
2,257 satisfied customers
I can't install my elements that i recently purchased. My
I can't install my elements that i recently purchased. My old version no longer works. I don't know my password. Nothing on your support has helped and I've been waiting on the phone for 40 minutes an… read more
Bryan
Bryan
IT Consultant
8,745 satisfied customers
I have downloaded all the programs and each time i try to
I have downloaded all the programs and each time i try to sign on it says Goodby … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
14 satisfied customers
I am trying to change my payment information. Dell Optiplex
I don't believe so... I emptied all of my old email and don't purchase information... … read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
160 satisfied customers
I need help with instructions on how to enter a command in
Hi, I need help with instructions on how to enter a command in excel to search all rows that contain any of 8 words and highlight the row or remove the row. Is that possible? thanks… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
673 satisfied customers
I just had a chat with someone and they sent me to a screen
I just had a chat with someone and they sent me to a screen to pay for help and I already pay for Secure. I am not getting my E-Mails, and I have Outlook … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
286 satisfied customers
I need help with a Wordpress website. I need assistance with
Hi, I need help with a Wordpress website. I need assistance with fixing my sitemap, and also Wordpress is asking for FTP information to update plugins, which hasn't happened previously.… read more
Kris R
Kris R
IT Manager
Computing
2,257 satisfied customers
IATTEMPTED TOUPGRADE MY ADVAST FREE service to the next
iATTEMPTED TOUPGRADE MY ADVAST FREE service to the next level of service and ended up with a $69 version which I do not want. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
453 satisfied customers
I purchased Premiere Elements Elements 2018 (Download)from &
I purchased Premiere Elements Elements 2018 (Download)from B & H. When they emailed me to download I clicked Windows version. They downloaded Mac version. How can I get the Window version? … read more
Bryan
Bryan
IT Consultant
8,745 satisfied customers
I have been contacted by microsoft. they want me to pay $399
i have been contacted by microsoft. they want me to pay $399 to have tiny banker trojan virus fixed … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
500 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x