Software

I have been unable to download your Adobe Reader on my HP laptop.

Customer Question
I have 360GB available and...
I have 360GB available and Windows 8.1? It is important that I do for my business.... Read full answer
I have been unable to download your Adobe Reader on my HP laptop. I have 360GB available and Windows 8.1? It is important that I do for my business.
Submitted: 4 years ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 4 minutes by:
3/14/2015
Software technician: Jins M. N., Computer Hardware Engineer replied 4 years ago
Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Software
Satisfied Customers: 3,389
Experience: 12+ years experience. Expert in installing and problem fixing of softwares.
Verified
Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Please go to
http://tinyurl.com/cs4fa4q
and download the full installer of Adobe Reader. Extract the downloaded file and install Adobe Reader.
Regards
Jins
Ask Your Own Software Question
Customer reply replied 4 years ago
Thank you Jins.M.N. I was able to download the reader. How do I now get into this Adobe Cloud I just signed up for?
Software technician: Jins M. N., Computer Hardware Engineer replied 4 years ago
Okay, I think you are saying about signing to the Creative Cloud app for desktop. If so please check the following page :
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Regards
Jins
Ask Your Own Software Question
Still looking for an answer to your question? 
Similar Q&As
I am having problems with Adobe reader. I have PDF documents
I am having problems with Adobe reader. I have PDF documents in my business folders and when I try to open them a large screen pops up blocks me from accessing my information. The screen says to sign … read more
Ken
Ken
President,
CET Electronic Technician
285 satisfied customers
I just downloaded adobe reader and now I am unable to print
I just downloaded adobe reader and now I am unable to print pdf … read more
Shefin
Shefin
Software Support Specialist,
Engineering Diploma
277 satisfied customers
I have a multiple page PDF document that was sent to me
I have a multiple page PDF document that was sent to me upside down. When I rotate it and save it the document goes back upside down. How can I rotate and save right side up ?… read more
Shefin
Shefin
Software Support Specialist,
Engineering Diploma
277 satisfied customers
Stop searching for answers—
My Adobe Reader software seems to be compromised. I get a
My Adobe Reader software seems to be compromised. I get a message that I don't have a needed "plug-in". Also, I get messages to "update" the software. I tried to "uninstall" Adobe reader, but it just … read more
John
John
System/Network administrator,
High School or GED
2,807 satisfied customers
I have had Adobe subscription for about a year and all of a
Good afternoon! I have had Adobe subscription for about a year and all of a sudden in the last 30 or so days, I am unable to fill and send a pdf document. After I creat the link, it won't open the nex… read more
Kris R
Kris R
IT Manager,
Computing
3,312 satisfied customers
Need help to download new upgrade adobe, HP, no, no
need help to download new upgrade adobe JA: What kind of computer do you have? Customer: HP JA: Have you installed any updates recently? Customer: no JA: Anything else you want the Software Expert to … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican,
Bachelor's Degree
23,797 satisfied customers
Get a personalized answer to your question. 
I can't send talking e/cards on American Note says something
I can't send talking e/cards on American Greetings. Note says something about needing Adobe Reader. Any help? … read more
Dustin
Dustin
Support Technician,
8,066 satisfied customers
I downloaded Adobe/Acrobat and could not print my bank
Hi I downloaded Adobe/Acrobat and could not print my bank statement as they are on Adobe Reader. The statement was saved in Acrobat PDF, but apparently, I need Adobe Reader. … read more
Jess M.
Jess M.
Computer Support Specialist,
Bachelor's Degree
1,093 satisfied customers
I went to Window 10 but did not like it so I have gone back
I went to Window 10 but did not like it so I have gone back to Windows 7, but since I have gone back all my documents that were in PDF files have changed to Adobe Acrobat, also I cant save anything as… read more
Freddy M.
Freddy M.
IT Technician,
Vocational, Technical or Trade Scho
5,481 satisfied customers
Still looking for an answer to your question? 
I have been unable to upload completed PDF forms to my
I have been unable to upload completed PDF forms to my computer. I uninstalled the Adobe programs from my computer in an attempt to reload them. However, now I am unable to load Adobe free products. A… read more
Shefin
Shefin
Software Support Specialist,
Engineering Diploma
277 satisfied customers
My Adobe Lightroom 5.7 will not operate on my Windows 8.1 machine.
My Adobe Lightroom 5.7 will not operate on my Windows 8.1 machine. It does not recognize SD or CF cards at all.… read more
Richard
Richard
IT Manager,
IT Manager, Consultant
15,883 satisfied customers
I'm getting the following message when attempting to view a
I'm getting the following message when attempting to view a PDF document using my MAC. "Before viewing PDF Documents in this browser you must launch Adobe Reader and accept the End User License Agreem… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
Stop searching for answers—
I deleted my Adobe Reader accidentally from my PC running Windows
I deleted my Adobe Reader accidentally from my PC running Windows 8.1 and don't know how to recover it… read more
Richard
Richard
IT Manager,
IT Manager, Consultant
15,883 satisfied customers
I am using Adobe Reader XI Version 11.0.06 . Recently when
I am using Adobe Reader XI Version 11.0.06 . Recently when I attempt to print Adobe docs from the internet or from my hard drive it takes anywhere from 45 seconds to 1-1/2 minutes for the print window… read more
Byron
Byron
Computer Support Specialist,
Bachelor's Degree
239 satisfied customers
I have Windows 8. My e-mail provider is Yahoo. I cannot open
I have Windows 8. My e-mail provider is Yahoo. I cannot open pdf files which come attached to my e-mails in Yahoo.… read more
Richard
Richard
Retired,
Associate Degree
1,396 satisfied customers
Get a personalized answer to your question. 
I have been using Adobe Reader as a tool to print out tax returns
I have been using Adobe Reader as a tool to print out tax returns from Turbo Tax. This is now freezing and will not allow me to print the tax returns. The Turbo Tax uses Save as PDF using Adobe Reader… read more
Jess M.
Jess M.
Computer Support Specialist,
Bachelor's Degree
1,093 satisfied customers
Yes , I always seem to have a software problem. Several weeks
Yes , I always seem to have a software problem. Several weeks ago, good old Adobe interupted me, letting me know that they had Adobe Reader 11.0. Like always, I clicked, "Yes, lets load it up." Well, … read more
David L
David L
Bachelor's Degree
5,764 satisfied customers
I am frequently receiving a message that I need to update my
I am frequently receiving a message that I need to update my adobe software. but I am unable to do so. Is their a specific version I need to update to with my computer?… read more
IT Miro
IT Miro
Computer Scientist,
Bachelor's Degree
555 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,093 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

750 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

614 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

3,389 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

555 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Shefin

Shefin

Software Support Specialist

277 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

Computer Support Specialist

239 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less
Richard

Richard

Software Expert

IT Manager and Programmer with 20 years experience

15,838 Satisfied Customers

Pearl avatarPearl, Assistant