How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask HunterOwens Your Own Question
HunterOwens, Computer Expert
Category: Software
Satisfied Customers: 1443
Experience:  A Microsoft Certified Technology Specialist here to help you resolve your problem fast!
Type Your Software Question Here...
HunterOwens is online now
A new question is answered every 9 seconds

While back I had crash with my CPU. I wanted to get a lightroom

This answer was rated:

While back I had crash with my CPU. I wanted to get a lightroom back onto my system but the new software would not work on windows xp. I did have a lightroom 3.4 I was working with along with Photoshop Element 7. Question is I don't know if I ever got a serial No. for the lightroom 3.4. I would like to get it up and going with the ligtroom 3.4 or 3.6 wich will work with my window xp. Can adobe help me with it?


It will be my pleasure to assist you with your computer today. I understand how this could be frustrating to not have your serial number for Adobe Lightroom 3. However, if you purchased Lightroom, then there is definitely a corresponding serial number somewhere.

If you purchased it as a download on, go to and click on in the Sign In link in the upper-right area. Sign in with your Adobe account and then click on the Welcome menu and select My products and services from the drop-down. Click on the triangle next to each program to see the serial number.

If you purchased Lightroom 3 on CD, which is more likely the case given the age of the program, then the Serial Number came printed on the CD Sleeve.


If you're unable to find the original CD sleeve, you can purchase a discounted copy of Lightroom 3 from here.

HunterOwens and 2 other Software Specialists are ready to help you