Dear Sir;; Your HP Advisor is not running..Going through the system I found that your system says I'm running Windows 7..I was running Windows xp Service II and was updated to III last week..I had a virus called searchcore and froze my system and could not go on internet (explorer 9) I found the following--optical drives not found--flash media not found-accelerometer not installed--system errors page not found DNS..I ran Recovery Manager which is suppose to restore your computer but ran for 2HRS--Nothing..Cant restore without drives can you???? This is what I want to do--Go to programs and DELETE everything of HP..If you agree with this I want to know what programs to delete..After you list each program then give something to download a TOTALLY NEW HP SYSTEM..BROWSER ,KEYBOARD< MONITOR ,,EVERYTHING..OK ???
Make: compaq pesario
Model: cq4010f pc
Had a searchcore virus..called teck in las vegas--restored to factory..Running Wxp2,was updated to three last week..ststem says no optical drivers,,no accelerometer,no flash media,,system errors says page not found dns..Ran Recovery Mnager..ZERO..WANT TO uninstall HP and reinstall new HP--Want you to list all programs so I dont miss any..Then site to download new system..Will this change my programs I saved in FAVORITES//