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Steve Herrod, Computer Support Specialist
220 satisfied customers
Familiar with a wide variety of software and experienced in user training/support
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Pearl Wilson, Assistant
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Meet the Experts:

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

HunterOwens

HunterOwens

Computer Expert

114 satisfied customers

A Microsoft Certified Technology Specialist here to help you resolve your problem fast!

Joe-S

Joe-S

Systems Specialist

65 satisfied customers

Systems Administrator at Fortune 50 Company

Drew

Drew

Software Specialist

47 satisfied customers

Using 30+ years of experience to help you get it working.

TheDoctor

TheDoctor

Programmer

40 satisfied customers

M.S. in Internet Information Systems

PCDrMiller

PCDrMiller

Computer Support Specialist

33 satisfied customers

IT Specialist and Systems Administrator

Sergio A.

Sergio A.

Computer Technologist

31 satisfied customers

I have 17+ years installing, configuring, troubleshooting and using all types of software systems.

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Solutions for all your software problems


Even those among us who spend a lot of time on the computer could be unaware of what goes into the machines. As such, it’s not unheard of for an experienced Web-surfer to ask: “What is software, exactly?” Complex as the inner workings of today’s computers can be, the answer to the question is quite straightforward. Software is the name used for groups of instructions that serve to allow users to perform tasks with a computer. Software is what brings functionality to computers – without it, they would serve no real purpose.


There is a type of software for everything we do on the computer, but some examples of the most prominent forms are:


  • Computer operating systems
  • Antivirus programs
  • Movie or music players
  • Internet browsers
  • Device drivers
  • Databases
  • Email clients
  • Graphics programs
  • Word processors and spreadsheets
  • Games

The software Experts on JustAnswer can help you navigate your problems by providing you with useful steps and guidelines to suit your situation. Regardless of the issue at hand, these technical professionals will do whatever they can to get your software functioning correctly. Additionally, you’ll only approve payment when you’re completely satisfied.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

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JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
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How to get answers for software questions online


Some of the software-related issues already tackled by the Experts on JustAnswer include:


  • My Facebook account has been hacked, and I can’t log in with my usual password. How do I get back in?
  • What software do I need to use a high speed scanner to send 1000+ pages to a database of recipients?
  • I have two different four-page newsletters that were created in Microsoft Publisher. How can I merge them together?
  • I'm trying to install Adobe Photoshop 14, and it keeps asking me for my password. I am unable to change it in order to load up the program.

Before asking for assistance from the software Experts on JustAnswer, be sure to take note of the software’s name, its last update, and any recent updates to your operating system.