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My SS benefits payments have stopped. No explanation

Customer Question
My SS benefits payments...

My SS benefits payments have stopped. No explanation available. What information do you need from me? Thank you!.

Accountant's Assistant: These retirement benefits are supposed to help us but they can be so complicated! The Retirement Expert will help you get the most benefits propertly. Please tell me more, so we can help you best.

What information do you need from me? Is your line secure?

Accountant's Assistant: Is there anything else important you think the Retirement Accountant should know?

I assume you want my Social Security number, name, bank where benefits are normally deposited. (I have my benefit check directly deposited.) Please tell me what information you need from me.

Submitted: 10 months ago.Category: Social Security
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Answered in 2 hours by:
10/5/2017
Social Security Expert: Fred Rook, Certified Public Accountant (CPA) replied 10 months ago
Fred Rook
Fred Rook, Certified Public Accountant (CPA)
Category: Social Security
Satisfied Customers: 165
Experience: 20+ years as a Certified Public Accountant, including 19 years working in public accounting firms with extensive tax, audit, write-up and consulting experience.
Verified

Hello, my name is ***** ***** I will try to assist you. Do you have a "my Social Security" account set up with the Social Security Administration website? If not, I can walk you through how to set up one, assuming that you do not want to give me your social security number. The other option is to call them, which is certainly no fun. Let me know how you would like to proceed when you get a chance. Thanks!

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Customer reply replied 10 months ago
No......I do not have an account set up with the SS Administration website. If you think I should do that, I would appreciate your help. I will be unavailable today as well as October 12. I live and work in Guatemala and would prefer a telephone conversation. Itt would be best if I call you (it is expensive if you call from there). I will be available tomorrow if we can set a time for me to call you). Since I need the benefits the sooner we resolve the problem the better. Thanks. PML
Customer reply replied 10 months ago
My problem withMy problem with my SS benefit payment has resolved its selfl. Thank you for responding to my initial email but I will not need your services at this time. Please advise me if I owe you anything. THANK YOU..
Social Security Expert: Fred Rook, Certified Public Accountant (CPA) replied 10 months ago

Ok I'm glad everything worked out. You should probably set an online account with Social Security (see link below) so you can keep on top of your payment history.

https://secure.ssa.gov/RIR/CatsView.do

If you are satisfied with my answer please accept my answer and rate my service. I am here if you need anything else. Thanks and have a good day!

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Fred Rook
Fred Rook
Fred Rook, Certified Public Accountant (CPA)
Category: Social Security
Satisfied Customers: 165
165 Satisfied Customers
Experience: 20+ years as a Certified Public Accountant, including 19 years working in public accounting firms with extensive tax, audit, write-up and consulting experience.

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