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My wife has a social security account on line but forgot her…

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My wife has a...

My wife has a social security account on line but forgot her log in name and password ***** can she retrieve it

Accountant's Assistant: The Retirement Accountant will know how to help. Please tell me more, so we can help you best.

When she tried to go online and hit the forgot my password ***** could not answer the questions and it kicked her out

Submitted: 11 months ago.Category: Social Security
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Answered in 5 minutes by:
9/19/2017
Social Security Expert: PDtax, CPA firm owner replied 11 months ago
PDtax
PDtax, CPA firm owner
Category: Social Security
Satisfied Customers: 5,123
Experience: 35 years tax and professional advice in all matters money
Verified

Welcome to the site. I'mCustomer and will be helping you today.

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Social Security Expert: PDtax, CPA firm owner replied 11 months ago

From SSA:

How do I retrieve or change my account username or password ***** a my Social Security account if I have forgotten it?

To retrieve your username:

Go to “Forgot Username;”
Enter your email address, Social Security number, and date of birth; and
View your username in the "username" field of the sign-in screen.

For security reasons, we do not record your password.

To reset your password:

Go to “Forgot Password;”
Enter your username, Social Security number, and date of birth;
Answer three identity verification questions; and
Create and confirm a new password ***** we have successfully established your identity.

To reset your password ***** you have forgotten your password ***** answers:

Go to “Forgot Password;”
Enter your username, Social Security number, and date of birth; and
On the password ***** questions screen, select “I can’t remember my answers:”

If you have registered only your cell phone as your second factor, we will email you a temporary password.
If you have registered email as a second method of identification, or have not registered any second method, we will send a temporary password ***** to your registered address in 5 to 10 business days.

Once you get the temporary password, use it to sign in to your account and reset your password.

Thanks for asking at just answer. Please rate my assistance to complete your request.

Customer/p>
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Social Security Expert: PDtax, CPA firm owner replied 10 months ago

Hi again.Customeragain.

Can I ask for positive feedback to complete your request?

Thanks.

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Category: Social Security
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