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I need to change where my direct deposit goe, I need to

Customer Question
I need to change...

I need to change where my direct deposit goe

Accountant's Assistant: The Retirement Accountant will know how to help. Please tell me more, so we can help you best.

I need to change bank and bank account for my direct deposit

Accountant's Assistant: Is there anything else the Retirement Accountant should be aware of?

No just those to changes

Submitted: 11 months ago.Category: Social Security
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Answered in 4 minutes by:
9/18/2017
Social Security Expert: keeperumiami, Senior Tax Expert & Financial Planner replied 11 months ago
keeperumiami
keeperumiami, Senior Tax Expert & Financial Planner
Category: Social Security
Satisfied Customers: 7,469
Experience: Sr Tax Expert/Financial PlannerCPA/PFS (retired)Over forty years of advising individuals & small businesses
Verified

Hello, my name is***** goal is to give you a complete & accurate answer. I am working on your request now & I will respond as soon as possible.

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Social Security Expert: keeperumiami, Senior Tax Expert & Financial Planner replied 11 months ago

There are three ways to accomplish what you want.

1. The easiest way is to check with the bank where the new account is that you want your benefits deposited. The banks often offer this service for their customers.

2. You can call the Social Security Administration at 1-***-***-**** and ask them to make the change. The only problem with this is the wait on "Hold" can be very, very long. If you choose this option & experience this problem, you can use the following link to locate your local office & phone number (using your Zipcode) & you can call them to make the change.

https://secure.ssa.gov/ICON/main.jsp

3. The last way, and most direct method if your bank doesn't offer the service is to make the change yourself online. In order to do that you will need to go to ssa.gov and set up a "My Social Security" account. Once you do that, you will see that there are a number of things you can do and information you can obtain through that website. One of the options is to change the bank account information where your benefits are deposited.

Let me know if you have any follow-up questions or need any further assistance.

Please remember to rate my response as that is the only way I will receive credit for assisting you today.

Thanks very much,

Steve G.

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Customer reply replied 11 months ago
I guess I need to go to My Social Security I did not see the link to make this change but will look again. can you get me to this link so I do not lose y0u
Social Security Expert: keeperumiami, Senior Tax Expert & Financial Planner replied 11 months ago

OK, just a moment.

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Social Security Expert: keeperumiami, Senior Tax Expert & Financial Planner replied 11 months ago

w - error - hold on

You can always get back here; you won't lose me.

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Customer reply replied 11 months ago
I will try
Social Security Expert: keeperumiami, Senior Tax Expert & Financial Planner replied 11 months ago

You can speak to a Social Security representative for help with a my Social Security account between the hours of 7:00 a.m. and 12:00 midnight Eastern Time, Monday through Friday:

Toll-free:
1-***-***-****

After you hear "Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account.

Note: Although our regular telephone service representatives are not available after 7 p.m., Monday through Friday, our Help Desk representatives can assist you until 12:00 midnight Eastern Time.

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