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Hi. My name is ***** ***** I will be happy to help you.
It depends what type of benefits is he receiving. Regular social security benefits are suspended after 30 days in prison, disability and supplemental security income (SSI) are terminated immediately. At 75 he is not receiving disability but he may be receiving SSI (low income retirees benefits) and that could be the reason why his benefits were suspended immediately.
Social security does not know why he is in jail and that why he needs to contact social security. Social security got notified that he is in jail and stopped his benefits. Social security does not investigate who is convicted, innocent or in jail because he could not pay the bail. The website is not wrong and nobody made a mistake. He needs to call social security or, if he is out on bail, go to the local social security office to show that he has not been convicted.