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My name is ***** ***** I will be helping you today. Thank you for your question and for using justanswer.com. Give me a bit and I will get you an answer drafted.
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OK, call customer service at 1-***-***-**** if you would like to request a refund. I'm sorry I could not move forward to help you with this question, good luck. Yes, I have an answer for you that I can get you within 5 minutes if you would like to move forward.
I have nothing to do with billing. I am a real attorney and this is not a free service. How is this a scam? I am not an employee of justanswer.com, just a user of the site liek you except on the expert side.
From what I understand, the $5 deposit is a simple down payment to get connected with an expert, the additional money from the question is after the expert answers the question and you are satisfied with it. Again, I have nothing to do with billing and I am reimbursed by my time from the site. It does not come from you. Where else can you pay so little to speak with a real qualified attorney anytime day or night? It seems kind of wrong to expect my time after paying hundreds of thousands of dollars for my education for no cost.
I am sorry you had a bad experience but most attorneys are not like that and if I do not know how to do something, I research it enough to accomplish what I need to do or I send the client to someone who does. $350,000 is a crazy amount to charge and that sounds like fraud to me. I'm simply a small time attorney with a family trying to make a little extra money on the side. I have a main job that I go to every day and I answer questions on this site when I can. I'm sorry about your situation and that attorney that you dealt with gives us attorneys that do things right a bad name.