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TaxRobin, Tax Preparer
Category: Social Security
Satisfied Customers: 15716
Experience:  15+ years in tax preparation and instruction
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Thanks, I just started getting social security right before

Customer Question

Thanks, ***** ***** started getting social security right before I got locked up. what do I need to do to get my back pay and to get it started back?
JA: PayPal, Debitcard or credit card are all fine.
Customer: I got a master card when I got out can it be sent to it?
JA: The retirement accountant will know how to help. Is there anything else the retirement accountant should be aware of?
Customer: no the only thing is I just got out of prison lastnight.
Submitted: 11 months ago.
Category: Social Security
Expert:  TaxRobin replied 11 months ago.

Hello, I'm Robin. Welcome to JustAnswer. I'm reviewing your question now and typing up my reply. I'll post that in just a few moments.

Expert:  TaxRobin replied 11 months ago.

You cannot restart your payments by using the SSA online option. To restart your payments, visit your local Social Security office with proof of your release.

If the prison had a prerelease agreement with the Social Security Administration, you or the prison's representative could have initiated contact with Social Security 90 days before your scheduled release date.

If the prison did not have a prerelease agreement with Social Security, contact SSA at 1-***-***-**** Monday through Friday, 7 a.m. to 7 p.m. to schedule an appointment to apply for benefits:

  • Inform Social Security you were released from prison. Our representative will then provide further instructions.
  • As proof of your release, bring your official prison release documents to your appointment.