I'm Doug, and I'm very sorry to hear of your situation. My goal is to provide you with excellent service today. I can certainly assist you in this matter.
If you have misplaced your Benefit Award letter---also known as a proof of income letter---or you haven’t received yours yet, you may get one in several different ways:
You may get a replacement document using your online “my Social Security”account. If you don’t already have an account, you can create one online. You can open your own social security online account and obtain your Benefit Award letter, earnings statement, estimated retirement benefit and much more, in about 15 minutes through this site:
Once you are logged in to your account, select the "Replacement Documents".
Alternatively, you may get one by going to your local Social Security office and they will get it for you, or you may call social security at 1-***-***-****and they can mail you one if you can wait about 10 days.
You may reply back to me using the Reply link and I will be happy to continue to assist you until I am able to address your concerns, to your satisfaction.
I hope that I have been able to fully answer your question. Please be so kind as to rate my service to you. That is the only way I am credited for assisting you.
I wish you and yours the best in 2016,