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Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Social Security
Satisfied Customers: 19028
Experience:  B.A.; M.B.A.; J.D.
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I can't seem to open my social security acct. I forgot my

Customer Question

I can't seem to open my social security acct. I forgot my user name and password ***** I opened it up awhile ago and did not write down that info. So, when I try to re-open it it says I have to start a new myS.S. Acct. it says one already exits. When I use the password ***** username that they send me not correct. They have me going around in circles cause all I want is a benefit statement. I retired last April 2014, at the age of 55 and I want to know what my benefits will be at the age of 62.
Submitted: 1 year ago.
Category: Social Security
Expert:  Phillips Esq. replied 1 year ago.

I am sorry to read about your difficulties.

On the page that you are having problems, there should be a "Help Desk " number for you to call to get your password ***** You may also call the main Social Security Number for assistance:

Monday through Friday: 7:00AM - 7:00PM at:


If you are deaf or hard-of-hearing, call our toll-free TTY number:


In the alternative, you can request statement by mail. For more information, click on the link below:

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