I'm Doug, and I'm sorry to hear of the confusion. My goal is to provide you with excellent service today.
Your social security benefits are payable on a monthly basis based on your lifetime social security taxed income and are not a fund from which you can simply make a withdrawal.
You will need to apply for your social security benefits in order to be paid them. You may seek retroactive
benefits for 6 month prior to your application date but that is the most that may be paid to you retroactively.
All you need to do is to make your application for benefits; which you can do online.
You can apply online for your Social Security Retirement Benefit at this site:
Any benefit you are entitled to will be paid to you for the remainder of your life in monthly installments.
You may reply back to me using the Reply link and I will be happy to continue to assist you until I am able to address your concerns, to your satisfaction.
Kindly, remember to rate my service to you. That is how I am credited for assisting you.
I wish you and yours the best in 2015,