Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My sim card is puk locked. Motorola g play mobile. 10 mintes
i dont have anything backed up . i want to keep my present phone number and my att account active… read more
Chris J.
Chris J.
Associates of Arts
1 satisfied customers
I am trying to reuse an old iPhone 5 with a new carrier,
Hello, I am trying to reuse an old iPhone 5 with a new carrier, T-mobile. When I insert a sim it says its locked to another carrier. I have called them and they don't have the network locked. Any idea… read more
ImanJ
ImanJ
IT
Bachelor of Science - Computer Science
228 satisfied customers
Why are there two different IMEIs on this phone? Also, can
second opinion] Why are there two different IMEI's on this phone? Also, can you tell me what Digital SIM means?… read more
Expert
Expert
I moved my iphone10 SIM card to my old iphone 6 because the
I moved my iphone10 SIM card to my old iphone 6 because the 10 gave me only a black screen. I have changed carriers since the 6 and it won't let me activate. What can I do?? … read more
Expert
Expert
I have traveled outside the country and I would like to
I have traveled outside the country and I would like to unlock my old LG phone. … read more
Expert
Expert
My lg phone Lock because my girl friend changed my puk
My lg phone Lock because my girl friend changed my puk number and I need to get a new one … read more
Expert
Expert
I need help to turn off my sim pin. IPhone 6s. 411 tracfone.
I need help to turn off my sim pin JA: Just to clarify, what device or product are you trying to access? Customer: iPhone 6s JA: Who is your current wireless carrier? Customer: 411 tracfone JA: Was yo… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,279 satisfied customers
We recently got new phones since ours were stolen and we
We recently got new phones since ours were stolen and we just inserted our new SIM cards. I'm texting from a different phone that is my work phone online. Our phones are both SIM locked and we are una… read more
Jim Aloye
Jim Aloye
CEO/Founder/Owner
Bachelor of Science
51 satisfied customers
I have an iPhone XS. Hackers have taken over the operating
I have an iPhone XS. Hackers have taken over the operating system. I got new SIM Card to restart the whole system of the phone. Anyway, I was on a call yesterday ready to get the RUK code and lost my … read more
Brian Atkins
Brian Atkins
Associate of Applied Science, Sound Technology
120 satisfied customers
I need help with my phone It keeps saying wrong sim card
I need help with my phone It keeps saying wrong sim card when I put a Verizon sim in it … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
1,804 satisfied customers
How do you unlock SIM. It was about an hour ago. I don't
I don't want to erase the contents - I just need the phone to work. What causes this … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,204 satisfied customers
I need to unlock M y galaxys10+ I bought this phone from
I bought this phone from someone not know its carrier locked . I paid 500 for it then I found out it has 800 dollars owed on it still it's a sprint carrier … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,013 satisfied customers
I locked my SIM on my new iPhone 7 Plus, when trying to dial
I locked my SIM on my new iPhone 7 Plus, when trying to dial the phone it comes up with the message: SIM Locked, then comes up with a message, "contact carrier to unlock PUK? I can't use the phone now… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
656 satisfied customers
Iphone 5s model a1453 imei 358760059780350 on setting / general
iphone 5s model a1453 imei 358760059780350 on setting / general /about network says not available but carrier says sprint with a sprint sim card inserted. Sprint says incompatible brand not in there r… read more
Randy
Randy
Customer Service
High School or GED
1,062 satisfied customers
I would like to know from which generation iPhones come
I would like to know from which generation iPhones come unlocked even if i buy it from a carrier. And does it come unlocked out of the box? Please give the most info you know about this subject. I am … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,427 satisfied customers
I just bought a good-as-new Nokia 2730 GSM phone that does
I just bought a good-as-new Nokia 2730 GSM phone that does not have a SIM card installed. It is locked to Bell Mobility, Canada. Under the battery, model is 2730-1b and the IMEI is 356058/03/618227/5 … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,284 satisfied customers
How to unlock cellphone?(sony ericson 380a) it's a fido
how to unlock cellphone?(sony ericson 380a) it's a fido phone,all it says is incorrect sim card, does that means its lucked?i live in trinidad and we use our own provider which works with any phone th… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
why does my iphone 4 show one IMEI number but when I call At&T
why does my iphone 4 show one IMEI number but when I call At&T they have a different one for that particular phone… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
6,856 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

75,983 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,427 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,062 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

375 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x