Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I have an Apple i 11, purchased about six years ago. I
I have an Apple i 11, purchased about six years ago. I accidentally dropped it in water and now have several symptoms that I think relate. I have Mobile Protect insurance with Verizon. Am I eligible f… read more
BrandiC217
BrandiC217
Technician
Level III Cellular Master Technician
248 satisfied customers
Tried to log in a phone claim for damaged screen and it cut
tried to log in a phone claim for damaged screen and it cut me off and will not allow me to continue to process claim. … read more
Expert
Expert
My phone was supposedly lost in transit and they filed a
My phone was supposedly lost in transit and they filed a claim. Today however my son returns home and said the new phone was in his office. So it wasnt lost. What do i do now the other one is otw … read more
Expert
Expert
What info do i need to replace a lost android. 3 days. It is
What info do i need to replace a lost android JA: How long has this been going on with your Samsung phone camera? Customer: 3 days JA: Have you made sure your Samsung phone is fully charged? Customer:… read more
Expert
Expert
I need to use Asurion to report a broken phone. Not that I
I need to use Asurion to report a broken phone JA: Is there anything else the Smartphone Expert should know before I connect you? Rest assured that they'll be able to help you. Customer: not that I kn… read more
SaiSreeH
SaiSreeH
Senior Programming Analyst
BS in Computer Information Systems
148 satisfied customers
I'm trying to locate my phone which I believe is dead. I'm
I'm trying to locate my phone which I believe is dead. I'm on my macbook air and can't find "Find My" app on there. I do have it on my phone though. … read more
Anas
Anas
1,871 satisfied customers
I HAVE BEEN TRYING TO GET MY PHONE REPLACED AND THERE SEEMS
I HAVE BEEN TRYING TO GET MY PHONE REPLACED AND THERE SEEMS TO BE A PROBLEM MY PHONE NUMBER … read more
Expert
Expert
Need to file a claim. Android phone. LG style6. Samsung LG
it rings n blank screen...think water damVe damage … read more
BrandiC217
BrandiC217
Technician
Level III Cellular Master Technician
248 satisfied customers
I need to file my insurance to get another phone i cracked
i need to file my insurance to get another phone i cracked the screen and i cannot use it … read more
Expert
Expert
I ordered a replacement phone in place of a lost one and
Hi I ordered a replacement phone in place of a lost one and I've been waiting … read more
Dustin
Dustin
Support Technician
3,570 satisfied customers
My cellphone was stolen. I bought a temporary phone. I
I need a replacement phone I think I have insurance… read more
Expert
Expert
Want to fix my cracked cell phone screen. Verizon gave
want to fix my cracked cell phone screen. Verizon gave me(###) ###-####number to call for , but calling this number lead me to this site ..................and I have no clue what I'm doing and what i … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
856 satisfied customers
Having problems with audio and not receiving calls. T-mobile
Having problems with audio and not receiving calls. T-mobile said I will have to take phone to apple to be fixed or replaced … read more
Jim Aloye
Jim Aloye
CEO/Founder/Owner
Bachelor of Science
53 satisfied customers
I need to file an insurance claim on my grandson's phone.
I need to file an insurance claim on my grandson's phone. … read more
Expert
Expert
Replace lost phone with my insurance. Samsong Galaxy a11. I
I am calling because I lost my phone. I have insurance so I want to replace it with the insurance. … read more
Josh
Josh
10,917 satisfied customers
Tryinh trying to file a claim fr. Trying to file a claim for
tryinh trying to file a claim fr JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: trying to file a claim for a lost phone JA: How long has this been going on with you… read more
Divyansh
Divyansh
Bachelor's Degree
136 satisfied customers
I have a broken phone and I have insurance on it. I was
I have a broken phone and I have insurance on it. I was instructed to go online at verizonwireless.com/tmp. I went there and it said page could not be displayed. how do I file a claim on my broken pho… read more
Manas
Manas
31 satisfied customers
We originally had our service with Sprint. During that time,
We originally had our service with Sprint. During that time, we purchased and I-phone 6. Then my husband lost it. Sprint replaced it for a fee. We were very unhappy with Sprint, so we turned in the re… read more
Samuel White
Samuel White
Tech Expert
305 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Ashik

Ashik

Smartphone Tech

1,481 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,089 satisfied customers

Expert in service and repair of all Smartphones.

JohnMac

JohnMac

Apple Consultant

385 satisfied customers

30+ years in the tech service industry, specializing in Apple devices

Samuel White

Samuel White

Tech Expert

305 satisfied customers

Verizon Tech Manager multi-unit

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x