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Related Smartphones Questions
I switched service to a new phone and it is telling me i
i switched service to a new phone and it is telling me i have a network locked SIM card. how do i remedy this? … read more
Ashik
Ashik
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Master's Degree
1,369 satisfied customers
I get a “no SIM card “ message. I have a new iPhone and
I have a new iPhone and sometimes it works and then sometimes I get that message … read more
Nick
Nick
25 satisfied customers
My IPhone 8 Will not let me place calls or text messages. It
My IPhone 8 Will not let me place calls or text messages. It says enter PUK. Your SIM cannot be accessed … read more
Expert
Expert
My iPhone is saying my SIM is locked, how do I unlock it?
My iPhone is saying my SIM is locked, how do I unlock it? … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,610 satisfied customers
My iphone5 from which I have an account with you is dying. I
My iphone5 from which I have an account with you is dying. I have a G4 android previously used but it had verizon service. I don't want Verizon, very satisified with Straighttalk but how do I which to… read more
Expert
Expert
I am a pre paid customer and I purchased a iPhone 7plus from
I am a pre paid customer and I purchased a iPhone 7plus from a individual off of let go who stated the phone was jail broke and could be used with my At&t sim in truth it was not and it is locked to s… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
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I have an iPhone 6 that I locked myself out of. Couldn't
I have an iPhone 6 that I locked myself out of. Couldn't remember the password ***** now it's saying I have to connect to iTunes. Tried iTunes but it won't restore or update the phone for me. The phon… read more
Josh Sheehan
Josh Sheehan
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My iPhone is locked up. It is stuck on the screen with the
Hello. My iPhone is locked up. It is stuck on the white screen with the apple on it. I was trying to turn it off and back on because I was getting bumped out of the google app and it's stuck and won't… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Need to put in password for my i phone account with verizon
need to put in password ***** my i phone account with verizon Am locked out thanks … read more
OakdaleTech
OakdaleTech
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Fixing to lock myself out of my pin I have 2 attempts left
fixing to lock myself out of my pin I have 2 attempts left on my iPhone 6 s can't find where I wrote it down… read more
Richard
Richard
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IT Manager, Consultant
1,455 satisfied customers
I have a first gen iPhone model A1203 and i erased every
Hi, i have a first gen iPhone model A1203 and i erased every thing on it. I want to download my iTunes songs on to it but now i cant do anything with it. It seems that it is locked . The only thing th… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,455 satisfied customers
I loaned my iPhone 5 to an 11 year old and now it is locked.
I loaned my iPhone 5 to an 11 year old and now it is locked. The screen says "iPhone disabled"- go to iTunes. In the corner it says "locked SIM". I called apple and they said go to iTunes. My carrier … read more
Richard
Richard
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IT Manager, Consultant
1,455 satisfied customers
hello James. i bought this used IPhone 5 on the Internet. ist
hello James. i bought this used IPhone 5 on the Internet. ist locked. when i connect with iTunes it says not accepted simcard. i dunno what to do… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,284 satisfied customers
I have iPhone 4G, and i have selected an wrong option and all
I have iPhone 4G, and i have selected an wrong option and all the screen go off, but if you switch it on, you see USB cable with the allow to iTunes symbol on the screen, if you teach anything it not … read more
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Richard
Smartphone Specialist
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1,455 satisfied customers
omg you guys are so awesome! however I purchased an Iphone
omg you guys are so awesome! however I purchased an Iphone 4s on ebay unlocked an switched over my sim card but when and after ive charged the phone and inserted the sim card its still asking for a 4 … read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
my iphone 3gs all of a sudden back light went completly dim.
my iphone 3gs all of a sudden back light went completly dim. phone still functional just can't see to good.... i reset settings & hooked to itunes it went through the restore than a message came up on… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
388 satisfied customers
Hi. My phone says no service. It was locked to a network and
Hi. My phone says no service. It was locked to a network and now that it's unlocked, it just says "no service" how do i get it to work?… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,455 satisfied customers
my phone is stuck with the screen displaying the silver apple
my phone is stuck with the screen displaying the silver apple logo. I have tried to download the latest itunes to restore the settings but in itunes it asks me to unlock my sim. I am unable to do this… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,369 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,455 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,369 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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