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Husband's locked out of phone we can't figure out what the
Husband's locked out of phone we can't figure out what the previous password ***** ***** phone number is * and I'm here with the phone trying to get it open and I've tried everything under the Sun … read more
Expert
Expert
How can my husband find out his apple password? He is 79 and
How can my husband find out his apple password? He is 79 and had two small strokes which affected his memory? Name is********@******.***. Cell phone is 1(###) ###-#### We need to put a number of apts … read more
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My husbands iPhone is locked. It is disabled and needs pass
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My husband's phone is locked just bought it can't remember
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Because I am hold. My iPhone as 2020 cannot recognize my
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My husband's phone is disabled because he cannot remember
My husband's phone is disabled because he cannot remember his password … read more
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My iphone is disabled. One evening my girlfriend was looking
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Ellen, I haven't been able to use my I-phone in almost two
Hi Ellen, I haven't been able to use my I-phone in almost two months because I have been locked out, disablled and aanything else you can imagine. … read more
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The first 2 days i got in the phone using the pass code I
The first 2 days i got in the phone using the pass code I had set up. I then put facial recognition on the phone It will not accept my pass code anymore and is disabled It is telling me to log in to i… read more
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I fell into my pool when i was cleaning it with my iphone 6
I fell into my pool when i was cleaning it with my iphone 6 in my pocket which was in an Otter case. I took the phone out of the case, turned it off, dried it off, took out the SIM card and put it in … read more
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My husband bought his phone on Wednesday and he always uses
My husband bought his phone on Wednesday and he always uses a thumbprint to get in and out of his phone. Today the thumbprint would not appear on his screen and it says he has to use a code he has no … read more
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my husband bought an I phone from a friend, got it set up at the Verizon store and until recently he did not NEED a pass code to open his phone. A few days ago he was prompted to UPDATE his phone and … read more
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I received an iPhone 6 from a friend and he doesn't remember
I received an iPhone 6 from a friend and he doesn't remember the password ***** used to set up the iPhone when he first bought it. Can you help me?… read more
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Morning :) I've been stumped, stumped, stumped by my iPhones.
Morning :) I've been stumped, stumped, stumped by my iPhones. Here is my situation... My husband passed away last year. I have a few iPhones that have our text messages on them. I can't access the mes… read more
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

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Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,439 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

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Experience with iPhone and other Smartphones

Randy

Randy

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1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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